Learning Path

Pro Onboarding - Part 1

1 hour and 45 minutes of learning. Designed for admins, compliance teams, and Sales Leaders involved with TPO marketing, intake, and ongoing management. Learn how to configure your portal to align with your specific business needs and goals.

Here's what you'll learn:

General Navigation
User Management
Solution Center Branding
Document Settings
Creating Custom Questionnaires
Channel Configurations
Custom Information Gathering Tools

Enroll in this learning path and continue your onboarding journey.

6 Lessons

TPO Onboarding - General Navigation

Designed for all customers, covers general site layout, general searching, and how to get support.

5 Lessons

TPO Onboarding - User Management

Recommended for Administrators and IT Security Professionals, covers user management and custom permissions.

3 Lessons

Pro Marketing - Access and User Permissions

For Pro and Enterprise Customers. Gain a comprehensive understanding on how to control user visibility and permissions to Marketing features.

3 Lessons

TPO Onboarding - Solution Center Settings

For Administrators and marketing teams. Learn how to manage your visibility, including: company's logo, "About Us", and offerings to help clients connect with you.

4 Lessons

TPO Onboarding - Global Document Setup

For admins and compliance teams. Learn how to setup requested documentation so you collect the necessary information for your review process.

5 Lessons

TPO Onboarding - Manage Financials

For admins and compliance teams. Learn how to setup and manage required financial documentation.

4 Lessons

TPO Onboarding - Creating Custom Questionnaires

For admins and compliance teams. Learn how to configure and update questionnaires, your tool for information gathering!

5 Lessons

TPO Onboarding - Channel Settings

For admins and compliance teams. Learn how to configure each channel specific to your business needs. Includes: Screening, Invite and application expirations, renewal, and "who pays" settings.

3 Lessons

Pro Due Diligence - Alerts

For Pro and Enterprise customers. Compliance and risk professionals, learn how to manage your alerts for ongoing TPO Oversight.

3 Lessons

TPO Onboarding - Application Codes

For Customers charging applicants. Learn how to create and distribute application codes effectively.

3 Lessons

TPO Onboarding - Creating Custom Fields

For admins and compliance teams. Learn how to capture even more information and data on your clients! Enhance reporting and workflows.

3 Lessons

Pro Marketing - Custom Fields

For Pro and Enterprise Customers. Learn how to capture more information in your: Activities, Prospects, and Contacts. Including custom statuses to align with sales workflows.

Portal Setup In Progress

You're on your way! Finish configuring your portal to ensure it reflects your business needs and sets the stage for operational success.